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We help you choose the right solution for your business

Support

Need help? You can find an instant solution to the vast majority of your questions in our step-by-step guides.

Questions about your Flexybox invoice? We are happy to help with questions about your invoice. Contact us at  accountsdk@flexybox.com.

Suggestions for improving our products?  We welcome good ideas or inputs on how we can improve. Write to us at idea@flexybox.com.

Contact support - DK

Contact support - NL

Response Time: We aim to have initiated the first contact with you within 4 hours of receiving your inquiry.

When creating a support case, you will always receive an 8-digit case number. You should refer to this case number if you have any questions about your case.

Monday – Friday 09:00 AM – 04:00 PM
Weekends and holidays 24/12 + 31/12 Closed

Emergency phone - DK

Get help in case of system errors or outright crashes +45 70 22 48 84

Emergency phone - NL

Get help in case of system errors or outright crashes +31 85 273 2320

The emergency hotline is available every day from 06:00.

Here, we assist with errors caused by Flexybox that are hindering your operations. All inquiries not related to errors caused by Flexybox will be considered as support outside the agreement, and therefore, we reserve the right to invoice at the applicable rates.

Sales

Want to know more? If you have any questions or would like a demonstration, we’re here to help. Together we will find the right solution for your business.

Reach out for Sales:

Contact sales - DK

Monday – Friday
09:00 am – 04:00 pm

Contact sales - NL

Monday – Friday
09:00 am – 04:00 pm

Meet our account managers
Mette

Head of Customer Succes

Mette Bjerregaard Sørensen

“I collaborate with a team of specialists who constantly have a keen focus on delivering the best service tailored to each customer and their business needs. In my daily work, I feel both challenged and developed. I have the best colleagues around me, who emphasize complementing each other and providing the finest customer experience.

Account Manager

Peter Aebischer Wurtzen

“It’s crucial for me to fully understand our customers’ needs. Acquiring a system or transitioning from one system to another isn’t a walk in the park, and that’s why it’s essential for a future collaboration to find the right solution – because it’s the one that lasts the longest.”

Peter

Contact us

You are always welcome to contact us if you have any questions or would like a demonstration of our industry-specific solutions.

Flexybox Danmark ApS.
Østre Havnevej 31
5700 Svendborg
Denmark

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Vil du modtage vores nyhedsbrev?

Bliv klogere på Flexybox og vores løsninger.
Du vælger, hvilken branche du vil modtage nyheder om.